You provided exactly what I was looking for—the experience and knowledge to draw on 'lessons learned' and keep us on track. I was delighted with the flawless technology and the level of support you provided.

— Eric Pourchot
American Institute for Conservation of Historic & Artistic Works (AICHAW)


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The CommPartners’ Process:  Client Conversation & Ongoing Customer Care

The conversation begins with a CommPartners consultant and you. After learning your specific needs, we’ll then provide a researched proposal of technology services and solutions.

From there, our Customer Care client advocates step in to oversee management of your projects, including coordinating graphic designs and programming needs. During implementation, your advocate will schedule training, if needed, and be there for you and your staff offering continued technical support. Training sessions for additional staff or refresher training may also be scheduled.

CommPartners' Customer Care advocates will check in with you periodically with updates about new features, additional services and technologies being adopted within your industry.

Contact Customer Care to:

  • Ask a technical support question
  • Get answers to general inquiries
  • Make changes to your account
  • Add new services or users
  • Schedule training
  • Order new template designs
     

Toll free 800.274.9390

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For full Customer Care contact information, click Request Information below.


Request Information