10 Takeaways from CP’s Peak Bootcamp

by Rachel Blevins | Apr 18, 2019 | Blog, Education

1. Community Starts With Trust

To kick off Peak Bootcamp our keynote speaker, KiKi L’Italien, discussed the importance of community. Who is your community? What are some shared experiences or interests that bring your community together and create a purpose for them to engage and interact with one another?  

These are a few questions to ask yourself and your team to help develop a clear concept for the best approach to building a strong community. Take the time to understand your members and peers. By doing this, you are quickly showing them that they can have trust in you and your organization. KiKi’s keynote presentation really dove deep into how to build a core community and ways to incorporate virtual elements that allow you to extend your reach to every person that belongs regardless of location.

2. A Good Partner and Strong Communication Goes a Long Way

During Peak’s Devil in the Details session, the team from the National Association of Social Workers (NASW) shared that their key to putting on successful virtual events consists of a good partner and seamless communication from beginning to end.  Building a strong event communication plan allows all key players to have clear expectations of their tasks from all sides of the event planning process and in return, increases productivity leading to a successful outcome.

3. You Have to Consider the Production But Don’t Forget the Function

Before you consider the production of your virtual event, you have to think about some key factors. This is where inspiration, learning, and training come into play. When planning an event it’s crucial to consider the inspiration. By doing this you are creating a learning opportunity that brings together a core purpose that is relevant to your audience and makes the remote learner feel like they are onsite with the speaker. Other things to consider are using best practices that can help your audience and think of specific ways that add to the training that they are receiving by including a credit or social opportunities. 

4. It’s Okay to Step Outside Your (virtual) Comfort Zone

Don’t be afraid to take risks, even if they include stepping outside of your organization’s niche focus. Today, sharing relevant thought leadership ideas that pertain to topics such as culture, diversity, and inclusion may not be relevant to your association, but they are relevant to the lives of your members. As we spoke with Tonya Muse, Executive Director at the Council of Manufacturing Association (CMA), she discussed their decision to take a risk by planning a session based around social bias within the association community.

5. Literally, the Devil is in the Details

No detail is too small and what is common sense to one may not be to another. It is important to think through every detail, including contingency plans, and to relay all relevant information to the key players. You may not think you need to tell a keynote speaker what to wear, but if your event is going for a certain look, make sure you share the dress code. Planning a virtual event is completely different than an in-person event, so when you are considering a hybrid event, it’s important to consider all details from content, production, staff roles, branding, camera placement, and so much more. A strong partner will help you navigate the planning and execution, though.

6. Don’t panic, most people are tardy for the party!

If you’re concerned about your registration numbers, don’t be! NASW discovered that most of their attendees registered the same week of their event. It is crucial, however, to have a clear promotion plan to ensure the event is reaching your intended audience via organic and/or paid social media, email campaigns, and word of mouth.

7 Don’t Underestimate Event Setup Time

One thing that our audience discovered during Peak was that a virtual event setup takes much longer than you might expect. According to CommPartners multimedia producer, Bryan Ranharter, the Peak setup at Spire took the team about 2 ½ hours to complete. It is essential to give your tech team ample time to test all the equipment, conceal the wiring, check the audio, and the list goes on.

8. Don’t Be Scared to Utilize Your Virtual Engagement Toolbox

When putting on a virtual event, it’s important to think of any and all ways to get your remote audience engaged in what’s happening on site and interacting with the speakers. During Peak Bootcamp, our team utilized our virtual engagement tool that allowed our remote audience to upload photos from their location, engage in a live chat, share their thoughts on the session through an interactive mood indicator, give input via live polling questions and even enter a live raffle for the chance to win a fun prize. During this session, they also encouraged our onsite audience to get involved by logging in and getting a glimpse at how we were engaging with our remote audience. It’s exciting to use these types of tools and see the remote audience come to life with their responses, comments, and questions.   

9. Monetizing Webinars Can Lead to Bigger Partnerships Down the Road

Peak Bootcamp speaker, Erin Snyder from Consumer Bankers Association (CBA), shared with our audience how they monetize sponsorship through webinars. A few key takeaways that Erin shared was to protect your brand by steering clear of sales pitch content, get insight from your membership to understand what it is that they want to learn about, and embrace your technology by working with your event partner to stay up to date with new features and ways to engage and interact with your online audience.

10. Give it a shot! The Reaction to Virtual Events Might Surprise You

NASW addressed the fact that, yes, some organizations have their concerns about producing and hosting virtual events. What will the registration look like? How will we engage the audience remotely? However, based on NASW’s positive experience, they confidently encouraged the Peak audience to take a chance!

At first, planning and implementing a virtual event might seem a bit scary, but try one because you might be surprised how well your community responds to the idea of virtual events. Looking for some direction on where to begin? Consider a hybrid event for the perfect starting point. By incorporating an onsite audience and a virtual audience into the event, your organization will still be able to have the in-person format that you might be used to, but also break the barriers of travel by allowing those who may have scheduling or cost conflicts to feel included with the ability to engage remotely. Additionally, virtual events do not take away from those willing to travel to your event, but instead, extend your organization’s reach to those who might not be able to attend otherwise.